This privacy statement applies to jrwesthotels.com, owned and operated by West Japan Railway Hotel Development, Ltd. This privacy statement describes how we collect and use the personal information you provide on our website: jrwesthotels.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We might amend this privacy statement from time to time, so visit this page regularly to stay up to date.
The types of personal information that we collect include.
When you visit our website, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we may also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. When you make a reservation, our system registers through which means and from which websites you have made your reservation. If this data can identify you as a natural person, this data is considered personal information which is subject to this privacy statement.
You can always choose what personal information (if any) you want to provide to us. If you decide not to provide certain details, however, some of your transactions with us may be impacted.
jrwesthotels.com, like many other commercial Websites, utilizes a standard technology called cookies. Cookies help a Web site determine that a particular user has previously visited the site; as a result, the cookie helps the site save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that Web sites can send to your browser. They cannot retrieve any other data from your hard drive, or obtain your email address. If you are simply browsing jrwesthotels.com, a cookie may be used to identify your browser as one that has visited the site before. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize jrwesthotels.com services that require registration if you reject cookies.
We will retain your personal information for as long as we deem it necessary to provide services to you, comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this privacy statement.
In accordance with applicable data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by sending us an inquiry form. Include "Request personal information" in the subject line of your email to speed things up.
You can also contact us if you believe that the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used or about this Privacy Statement. Please send us an inquiry form through our official website. We will handle your request in accordance with the applicable data protection law.
West Japan Railway Hotel Development, Ltd., 600-8216 901Higashi-Shiokoji-cho, Shiokoji Sagaru, Karasuma-Dori, Shimogyo-ku, Kyoto, Japan. If you have any suggestions or comments about this privacy statement, please fill out the inquiry form and click to confirmation button to transmit your inquiry.