Clean & Safety

Clean & Safety
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JR-West Hotels
hygiene standards “Clean & Safety”

Clean& Safety

Recognizing that the safety of our customers and staff comes first, JR-West Hotels has compiled and complies with our own “Clean & Safety” hygiene standards.
We will continue to strive to maintain uncompromising cleanliness and provide a hygienic environment, ensuring our customers a safe and comfortable stay.

The main initiatives of our “Clean & Safety” standards are as follows.

We have placed alcohol-based disinfectant dispensers at various locations within our hotels for you to sterilize your hands and fingers whenever needed.

Deployment of Hand Sanitizers

Deployment of Hand Sanitizers

We are implementing regular cleaning and sanitization of high-touch areas such as elevator buttons, toilets, doorknobs, TV and air conditioner remote controls, chairs, and tables, to ensure the safety of all our guests.

Thorough Cleaning and Sanitization

Thorough Cleaning and Sanitization

Thorough Cleaning and Sanitization

Thorough Cleaning and Sanitization

Thorough Cleaning and Sanitization

We are periodically ventilating all areas of the hotels.

Ventilation

As always, we are thoroughly monitoring hygiene based on food hygiene management.
In addition, we are strengthening our kitchen cleaning and the high-temperature cleaning of eating utensils and cutlery.

Food Safety

Food Safety

Guests may check seat availability of breakfast restaurants on the web before dining. More information will be provided by the hotel staff when checking in.

※ At Hotel Granvia Okayama, Hotel Vischio Kyoto, Osaka, and Toyama, guests can check restaurant seat availability using the in-room video-on-demand system. Please note that the Nara Hotel requires reservations in advance.

When a customer requests room service, we leave the cart outside their door and ring the bell to notify them.

Room Service

Room Service

※Except Hotel Granvia Wakayama, Okayama, Hotel Vischio Kyoto, Osaka, Amagasaki and Toyama.

We will provide alcohol-based disinfectants dispensers in staff areas, where regular cleaning and sterilization will also be conducted.
Effective from May 8th, 2023, staff will have the option to choose whether to wear a mask or not.

Staff Safety Measures

In order to allow our customers to have a safer and pleasant experience,
we will continue devising new measures and otherwise strive to create a safer and more hygienic environment.

Clean & Safety

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Hotel List

Hotel List

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