As part of a company that is dedicated to coexisting with the local community, we strive to adopt a thorough understanding of
the SDGs (Sustainable Development Goals) to create hotels that are friendly to both people and the environment.
Unanimously adopted by member countries at the UN Summit in September 2015,
the SDGs are international goals designed to bring about global sustainability and prosperity by 2030.
JR-West Hotels’ primary SDGs initiatives are outlined below.
In accordance with JR-West Hotels' strict hygiene standards, we are dedicated to creating a comfortable experience for guests through meticulous cleaning (including measures to prevent the spread of infections). Efforts for food safety and fire and disaster prevention measures are also in place to ensure and boost safety and security in our hotels.
Through consideration for regional history and traditions, we aim to develop a culture that leads to environmental preservation while finding new ways to attract travellers and bring people closer together.
Our goal is to establish a world-class standard of service by providing daily training to all staff members to ensure consistent service and dignified behavior while also providing sophisticated facilities in an effort to create lifelong connections with customers.
We strive to create a corporate culture that not only respects diversity but also fosters proactive attitudes to allow all employees to thrive.
We are currently in the process of converting all lighting in our hotels to LED lighting.
Nearly 2,500,000 pieces of plastic amenities are used every year at JR-West Hotels—including toothbrushes, hairbrushes, and disposable razors—producing about 35 tons of waste. We are currently working to further reduce our dependence on plastic bath amenities and other products, such as by switching to environmentally-friendly amenities.
■ Response to the Plastic Resource
To help in this effort, as of April 1, 2022, we are asking guests to reuse toothbrushes, hairbrushes, disposable razors, and shower caps during their stay.
Guests needing a replacement toothbrush, hairbrush, or disposable razor are asked to let us know at check-in or ask the hotel staff directly. At Hotel Vischio, guests are asked to choose necessary items from the Amenity Bar on the lobby floor.
We have begun limiting the number of available guest room floors during non-peak seasons to curb CO2 emissions.
We are currently in the process of installing water-saving toilets in guest rooms and employee areas.
We have begun to use refillable dispenser bottles for bath amenities in guest rooms.
We send food waste generated at hotels to recycling centers to be recycled or used as livestock feed.
We send waste oil generated at hotels to recycling centers to be recycled or used as livestock feed.
We are currently in the process of installing water-saving faucets.
We strive to reduce the use of detergents used in cleaning linen and other consumables such as heavy oils by making it a standard practice to not replace linen for guests staying more than one night.
(Linen will only be replaced upon request.)
※Cards provided in the room
To promote the effective use of resources and to support developing countries, we encourage customers and employees to separate caps and plastic bottles. Proceeds from bottle caps sales to recycling companies are then donated to polio vaccine organizations.
Following the introduction of a mandatory charge for plastic shopping bags in Japan,
we encourage guests to choose paper bags or to use their own bags when making a purchase at the hotel.
To reduce food waste, we are promoting the 3010 Movement with guest meals at banquets.
※The 3010 Movement aims to reduce food waste by encouraging guests to enjoy their food at their tables during the first 30 minutes and last 10 minutes of a banquet. This movement was first introduced in Matsumoto City, Nagano, in 2011 and has since been adopted in many other areas.
TABETE is a food-sharing service that allows customers to “rescue” (purchase) unsold food that is still safe to eat.
The JR Hotel Group participates in this service to promote reductions in food loss.
The TABETE app must be downloaded to use this service. Visit the TABETE website https://tabete.me/ for more information.
Participating locations: “Le Temps” (Hotel Granvia Kyoto); “Tea Lounge” (Hotel Granvia Osaka); “Lumière” (Hotel Granvia Okayama); “Dish Parade” (Hotel Granvia Hiroshima); “PASSWORD” (Hotel Granvia Wakayama)
As part of a company that is dedicated to coexisting with the local community, we strive to instill a thorough understanding of the SDGs in all Group employees to create hotels that are friendly to both people and the environment.
In addition to providing human rights training for all employees, we also promote an environment that does not discriminate on the basis of race, disability, or gender.
We actively participate in cleanup activities in the local community.